Educational, social and cultural changes, new demands for career development, training, and adult learning to keep up with technological development, have presented new challenges and new forms of learning. This has given way to new dimensions in the evaluation process, in an effort to help raise learning quality.

The purpose for this section is precisely to contribute to the GDLN LAC network in the process of ensuring the learning quality of its services.

Ex-Ante Control
The process begins when a content provider sends a course proposal to GDLN Services, which should remit it in no more than five working days to the Academic Committee. The Committee may not take more than 21 working days or 30 calendar days. The Committee will only accept proposals containing the requirements to offer a course through GDLN - LAC, as specified below.

There will be a three-month period between the Committee’s final pronouncement and the beginning of the course. This is the minimum time that each Distance Learning Center (DLC) needs to decide, organize and promote the course offering in its country. The different DLCs should announce their decision to offer the course no later than 30 days after the Academic Committee’s pronouncement.

In order to achieve reasonable compatibility between participant training and course content, course providers should state the goal audience the course is aimed at, the need to have some knowledge, special training or pre-requisites, where applicable, and whether the proposed course is of a basic, intermediate or advanced level in the respective area.

A proposal that does not include the above items will not be submitted for the Academic Committee’s consideration. The Committee may ask the content provider to explain, expand or add information to the course proposal.

The Committee may reasonably reject a course proposal when it finds that it does not meet the minimal criteria of academic objectivity, up-to-date contents, content relevance to course objectives, training or experience of the teachers in the contents they present in the course, or compatibility of instructional design with the type of contents to be given in the course. The Committee must seek the advice of thematic experts when issuing a pronouncement of this nature. The proponent may respond to the report, and must also attach the opinion of thematic experts for this purpose. In this case, the Academic Committee must send each DLC both the opinion of experts objecting the course and that of those responding to the objection. In any case, each DLC, by virtue of its autonomy, will be the one to decide whether to give the course in its country. Once a course having the above situation has been concluded, the DLC offering it shall submit a report to the Committee regarding the experience had during the training.

After the 30-day period from the course presentation, if the Committee has not made any pronouncement, the course shall be understood as accepted in the same terms in which it was proposed.

The participant satisfaction survey seeks to find out whether the participants felt there was enough preparation of formal course aspects such as timely availability of the program or syllabus, bibliography and course materials, list of professors and their curricula, activities schedule, facilitator performance, technical functioning of the VCs and Web site, where applicable.

The course results and impact questionnaire will focus on the course content itself and will seek the participants’ opinion on whether the course increased their understanding, skills and competencies in the respective topic. Both instruments will be provided by the World Bank Institute Evaluation Unit. The Central Administration of proposed GDLN - LAC will send them to each DLC registered to offer the course in its respective country. Each DLC will apply it at the end of each course. No more than two weeks from the end of the course, the DLC will send the forms with the participants’ answers to the Central Administration of GDLN - LAC. The World Bank Institute Evaluation Unit will process the forms, and the Academic Committee will receive information on the response of each center. On this basis, the Committee will prepare a report on overall course progress and activity results for each DLC. These reports will be sent to each course provider, GDLN Services, and the particular DLC.

• Presentation of academic activities: The Academic Committee has made a list of requirements for presenting academic activities such as Courses, Certificate Programs, Seminars, Masters Programs, and Doctorates. To see the requirements for submitting a proposal, see the section on Guidelines for academic proposals.
• Presentation of Global Dialogs: The Academic Committee has made a list of the minimum data that proposals for Global Dialogs must contain. See the section on Guidelines for Global Dialogs.

A list of instruments and recommendations (359 KB pps) has been developed for preparing PowerPoint presentations.

Recommendations to ensure CV connection quality:

A set of tools and recommendations has been developed, to be taken into account when holding VCs. See Considerations to take into account before the day of the Videoconference

A set of recommendations has been developed, to be taken into account when carrying out VCs. See the Facilitator Profile.

The participant satisfaction survey is applied upon completion of a Course, Certificate Program, Seminar, Cycle, etc. See below a model survey as a reference (Note: place here one or more survey models).

The course results and impact questionnaire is applied when finalizing the Course, Certificate Program, Seminar, Cycle, etc.

The Global Dialog evaluation form is filled out at the end of the respective Global Dialog session. This form is filled out by the facilitator in coordination with the head of each headquarters.