GDLN Latin America and Caribbean Technicians Offer Videoconference Etiquette Training to Network's Regional Centers
October 31, 2003 - Washington DC The Technicians of the GDLN Latin America and Caribbean Region offered a training session for GDLN Center regional staff - directors, coordinators and technicians - on videoconference etiquette and microphone usage. After a monthly meeting in which the technicians discussed ways in which videoconferencing could be improved, the group decided that the quality of GDLN LAC sessions would benefit from providing the center staff with a training on the applications and different uses of the technical aspects involved in a videoconference.

The training was developed in a coordinated effort by the GDLN LAC technicians in topics and areas which often present challenges during videoconference events. Based on this assessment a training session was offered on the following topics:

Trainer
Representing
Topic
Morgan Bono GDLN LAC Washington DC Coordinating Team Videoconference / Facilitator Etiquette
Lilian Valadares GDLN Brazil Omni Directional Microphones and How They are Used with Other Microphones
Christian Rodriguez GDLN Nicaragua Boundary Microphones and How They Work with the Mixer
Wilson Vargas GDLN Bolivia Goosenecks Microphones and How They Work with the Audio Mixer
David Chavez GDLN Peru-PUCP Wireless and Handheld Microphones and How They Work with the Audio Mixer

The training session was an excellent opportunity to learn first-hand of the technology available to the GDLN Network and how to effectively apply it. Wilson Vargas, the Bolivia DLC Technician provided the participants with an example of how to effectively use the technology through a live internet-based demo showing how a room's set-up affects the audio aspects of a videoconference. In addition, Fernando Felix, Director of GDLN Brazil shared his center's experience with the regional participants which led to an dynamic exchange among all participants.

The session was insightful and of great help for all GDLN LAC staff. GDLN Center Directors and Coordinators, who have as one of their key roles facilitating and moderating the learning and knowledge-sharing activities, benefitted from a greater understanding of the technical aspects involved in the videoconferences. By having this understanding, the Center Directors and Coordinators can effectively combine the technology with the organization and delivery of their events. The technicians had the opportunity to share their perspective and also to directly hear the technical challenges Center Directors and Coordinators face so they could respond as a group with the end goal of improving the events GDLN LAC holds in the region.

For additional information regarding this activity or to learn more about related activities, please contact Mr. Juan Carlos Franco (jfranco1@worldbank.org).

 

 
 
 
 
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